Terms of Service

By accessing or using the Vrools platform, including our website at vrools.com, mobile applications, APIs, and all related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you must immediately discontinue use of the Services.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Vrools ("Company," "we," "us," or "our"). These Terms, together with our Privacy Policy, Acceptable Use Policy, Refund Policy, and any other policies referenced herein, govern your access to and use of the Services.

You must be at least 18 years of age, or the age of legal majority in your jurisdiction (whichever is greater), to create an account and use the Services. By using the Services, you represent and warrant that you meet these eligibility requirements and have the full legal capacity to enter into a binding agreement.

If you are accessing the Services on behalf of an organization or legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. All references to "you" shall include both you individually and the entity you represent.

To access certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.

We reserve the right to suspend, disable, or terminate your account at any time if we reasonably believe that you have violated these Terms or that your account has been compromised.

Vrools operates as an online marketplace that connects buyers and sellers of digital products, services, courses, and talent. We act solely as an intermediary facilitating transactions between users. We are not a party to any transaction between buyers and sellers unless expressly stated otherwise.

We do not control, endorse, or guarantee the quality, safety, legality, accuracy, or suitability of any listing, product, service, or user content available through the Services. We do not guarantee that any transaction will be completed or that any user will perform their obligations.

While we may provide tools to facilitate communication, payments, and dispute resolution, the responsibility for the terms and fulfillment of each transaction rests with the applicable buyer and seller.

When you purchase a product, service, or course through the Platform, you enter into a direct agreement with the seller or publisher of that item. You are responsible for reviewing all listing details, descriptions, license terms, and any seller-specific conditions before completing a purchase.

Purchases of digital products grant you a license to use the product as described in the listing. Unless explicitly stated otherwise, purchases do not transfer ownership of intellectual property rights from the seller to the buyer.

You agree not to engage in fraudulent purchases, chargebacks without legitimate cause, or any activity designed to exploit the Platform or its users. Violation of these terms may result in account suspension, loss of access to purchased items, and legal action.

By listing products, services, or courses on the Platform, you represent and warrant that: (a) you own or have all necessary rights and licenses to offer and sell the listed items; (b) your listings are accurate, complete, and not misleading; (c) your items do not infringe upon the intellectual property or other rights of any third party; and (d) your listings comply with all applicable laws and these Terms.

You are solely responsible for fulfilling orders, delivering products or services, providing customer support for your listings, and resolving any disputes that arise from your transactions with buyers.

We reserve the right to remove, suspend, or modify any listing at our sole discretion without prior notice if we believe it violates these Terms, applicable laws, or our policies. We may also require additional verification of your identity, qualifications, or rights to listed content.

The Platform may charge fees for transactions, including but not limited to marketplace commissions, listing fees, and service charges. All applicable fees are disclosed prior to the completion of any transaction. We reserve the right to modify our fee structure at any time with reasonable notice.

Payments are processed through third-party payment processors and, where applicable, through supported blockchain networks. By making or receiving payments through the Platform, you agree to the terms and conditions of the relevant payment processor. We are not responsible for any errors, delays, or fees imposed by payment processors or blockchain networks.

You are solely responsible for determining and paying any applicable taxes, duties, or levies associated with your transactions on the Platform. We do not provide tax advice and make no representations regarding tax treatment of any transactions.

We may offer subscription plans that provide access to enhanced features and benefits. Subscriptions are billed on a recurring basis (monthly or annually) as selected at the time of purchase. By subscribing, you authorize us to charge your selected payment method on a recurring basis until you cancel.

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. Refunds for subscriptions are governed by our Refund Policy.

We reserve the right to modify subscription pricing, features, or availability. Changes to pricing will not apply to your current billing period but may take effect upon renewal. We will provide reasonable notice of any material changes.

The Vrools name, logo, trademarks, service marks, trade dress, domain names, and all associated branding elements are the exclusive property of the Company and are protected by applicable intellectual property laws. You may not use, reproduce, modify, distribute, or create derivative works based on our intellectual property without our prior written consent.

All content, software, algorithms, designs, text, graphics, interfaces, and code comprising the Platform (excluding user-submitted content) are owned by or licensed to the Company and are protected by copyright, patent, trademark, trade secret, and other intellectual property laws.

Any unauthorized use of our intellectual property, including but not limited to copying, scraping, reverse engineering, decompiling, or creating competing services based on our Platform, is strictly prohibited and may result in legal action.

You retain ownership of any content you submit, post, or display on or through the Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display your User Content solely in connection with operating, promoting, and improving the Services.

You represent and warrant that: (a) you own or have all necessary rights to your User Content; (b) your User Content does not violate the rights of any third party; and (c) your User Content complies with these Terms and all applicable laws. You are solely responsible for your User Content and the consequences of posting it.

We do not endorse or guarantee the accuracy of any User Content. We reserve the right to remove or disable access to any User Content at our sole discretion, without prior notice, for any reason including but not limited to violations of these Terms.

You agree not to engage in any of the following prohibited activities. This list is not exhaustive, and we reserve the right to determine what constitutes a violation at our sole discretion:

• Violating any applicable law, regulation, or third-party rights
• Creating false, misleading, or fraudulent listings or accounts
• Infringing upon the intellectual property rights of others
• Distributing malware, viruses, or other harmful code
• Circumventing or manipulating the Platform fee structure or payment systems
• Engaging in unauthorized data collection, scraping, or harvesting
• Attempting to gain unauthorized access to accounts, systems, or networks
• Harassing, threatening, or abusing other users
• Manipulating reviews, ratings, or search results
• Using the Platform to conduct transactions outside the Platform to avoid fees
• Reverse engineering, decompiling, or disassembling any part of the Services
• Interfering with or disrupting the integrity or performance of the Services

Violation of this section may result in immediate account suspension or termination, forfeiture of funds, and legal action.

In the event of a dispute between a buyer and seller, we encourage both parties to first attempt to resolve the matter directly. If direct resolution is not possible, you may use our dispute resolution tools where available. We may, at our sole discretion, intervene in disputes and make final decisions regarding refunds, account actions, and content removal.

Our decisions in any dispute are final and binding with respect to actions taken on the Platform. The availability of our dispute resolution tools does not create an obligation for us to resolve any dispute, and we are not liable for the outcome of any dispute between users.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT, INFORMATION, SOFTWARE, PRODUCTS, OR SERVICES AVAILABLE THROUGH THE PLATFORM.

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VROOLS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO VROOLS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

You agree to indemnify, defend, and hold harmless Vrools, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; (d) your violation of any law or the rights of any third party; or (e) any transaction between you and another user.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

We may suspend or terminate your account and access to the Services at any time, with or without cause, and with or without notice, at our sole discretion. Reasons for termination may include, but are not limited to, violations of these Terms, fraudulent or illegal activity, extended periods of inactivity, or requests by law enforcement.

Upon termination: (a) your right to access and use the Services will immediately cease; (b) you must stop all use of the Services; (c) any licenses granted to you under these Terms will terminate; and (d) we may delete your account data in accordance with our Privacy Policy. We are not liable to you or any third party for any termination of your access to the Services.

The following sections survive termination: Intellectual Property Rights, User Content licenses granted to us, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution, and General Provisions.

These Terms and any disputes arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated, without regard to conflict-of-law principles. You consent to the exclusive jurisdiction of the courts located in the jurisdiction of incorporation of the Company for the resolution of any disputes.

Any dispute, controversy, or claim arising out of or relating to these Terms or the Services that cannot be resolved informally shall be resolved through binding arbitration administered in accordance with the applicable arbitration rules of the jurisdiction in which the Company is incorporated. The arbitration shall be conducted by a single arbitrator and shall be held in the jurisdiction of incorporation of the Company or conducted remotely, at our election.

YOU AGREE THAT ANY ARBITRATION OR LEGAL PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND VROOLS INDIVIDUALLY. TO THE FULLEST EXTENT PERMITTED BY LAW: (A) NO ARBITRATION OR LEGAL PROCEEDING SHALL BE JOINED WITH ANY OTHER; (B) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED OR RESOLVED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS-ACTION PROCEDURES; AND (C) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.

YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU AND VROOLS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, pandemics, wars, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, cyberattacks, power outages, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of the Company.

Entire Agreement. These Terms, together with all referenced policies, constitute the entire agreement between you and Vrools regarding the Services and supersede all prior agreements, understandings, and negotiations, whether written or oral.

Assignment. You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of assets.

Notices. We may provide notices to you through the Platform, via email to the address associated with your account, or through other reasonable means. You agree that such electronic notices satisfy any legal requirement that such communications be in writing.

No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.

If you have any questions about these Terms of Service, please contact us through our Contact page or email us at [email protected].